Imagine loading up your truck bed with gear for the weekend, only to find out your tailgate popped open unexpectedly. Sounds dangerous, right? That’s exactly the concern General Motors (GM) is addressing with its recent GMC Chevrolet trucks tailgate recall affecting over 800,000 Chevrolet Silverado and GMC Sierra trucks. The issue? Faulty tailgate systems that can unlatch without warning. If you drive one of these trucks or are considering buying one, understanding the scope of this recall is crucial. This guide walks you through everything you need to know—no technical jargon, just the facts you care about.
Why Is There a GMC Chevrolet Trucks Tailgate Recall and What’s Behind the Malfunction?
Understanding the Tailgate Malfunction in GMC & Chevrolet Trucks
The recall stems from a defect in the electronic tailgate release switch. GM found that water intrusion can cause the internal circuitry to short-circuit, making the tailgate open unexpectedly when the truck is parked. While it doesn’t occur while driving, the risk of unsecured cargo falling out is significant, especially if you’re hauling tools, equipment, or personal belongings.
Safety Risks and Concerns Driving the GMC Chevrolet Tailgate Recall
A tailgate opening on its own might seem minor until you consider what could happen. Imagine parked at a job site, your Silverado 2500 loaded with expensive tools. One malfunction and your tools could be on the pavement, vulnerable to theft or damage. Beyond inconvenience, it’s a road safety hazard if cargo spills onto public streets after a tailgate was accidentally left open.
Which GMC & Chevrolet Trucks Are Affected?
List of Recalled Models and Years
GM has specifically recalled these heavy-duty truck models:
- Chevrolet Silverado 2500 & 3500 (2020-2024)
- GMC Sierra 2500 & 3500 (2020-2024)
If you own one of these, your truck might be on the list. According to the National Highway Traffic Safety Administration (NHTSA), approximately 820,000 vehicles in North America are impacted.
Geographic Coverage of the GMC Chevrolet Trucks Tailgate Recall
While most affected trucks are in the United States and Canada, some models in the United Kingdom and other markets may also be included. GM is working closely with international dealerships to address concerns abroad.
How to Check if Your Truck Is Affected
Using Your Vehicle Identification Number (VIN)
Wondering if your truck is affected? Finding out is easy:
- Locate your VIN (usually on the driver-side dashboard or inside the door frame).
- Visit the NHTSA recall lookup website.
- Enter your VIN to check if your vehicle is on the list.
Alternatively, GM has set up dedicated hotlines for Chevrolet and GMC owners. Just call and provide your VIN for instant information.
Contacting GM Dealerships and Customer Service
You can also reach out directly to your local GM dealership. Most dealerships are already briefed and ready to schedule inspections and repairs. Plus, GM is sending out official recall letters starting January 13, 2025, so keep an eye on your mailbox.
What Should Owners Do Next?
Steps to Schedule a Recall Repair
If your truck is part of the GMC Chevrolet trucks tailgate recall, follow these steps:
- Call your local dealership or use GM’s online service scheduler.
- Provide your VIN and book an appointment.
- Repairs involve replacing the exterior touchpad switch assembly with a waterproof version.
- The repair typically takes under an hour and is free of charge.
“My dealership fixed my Silverado’s tailgate issue within 45 minutes. The process was smooth, and they even checked for other recalls.” David R., Silverado Owner
Temporary Precautions Before Repair
While waiting for your appointment:
- Double-check tailgate closure before driving.
- Secure cargo with straps or bed covers.
- Avoid loading heavy items near the tailgate.
Is the GMC Chevrolet Trucks Tailgate Recall Repair Free and Are There Compensation Options?
Cost of Repair and Warranty Coverage
All repairs under the GMC Chevrolet trucks tailgate recall are 100% free to owners, regardless of warranty status. Even if your truck’s standard warranty has expired, GM covers the full cost of parts and labor. If you previously paid for similar repairs, you may qualify for reimbursement—contact GM customer service to submit a claim.
Will GM Offer Any Compensation?
At this time, GM has not announced additional compensation beyond free repairs. However, if the malfunction caused property damage or resulted in out-of-pocket expenses, discussing potential reimbursement options with your dealership is recommended.
How This Recall Compares to Past Recalls
Previous GM Truck Recalls
This isn’t GM’s first major recall. In 2023, they recalled 150,000 trucks for seatbelt issues, and in 2022, a steering column defect affected over 200,000 vehicles. Compared to those, the tailgate recall’s scale (820,000+ vehicles) is significant, underscoring the importance of immediate action.
How Does This Recall Affect GM’s Reputation?
Recalls can shake consumer confidence, but they also show a company’s commitment to safety. GM’s proactive approach, especially after learning of 42 reported incidents (without injuries), highlights their dedication to addressing problems promptly.
Timeline: How Long Will the Recall Process Take?
Expected Repair Duration at Dealerships
Most dealerships can complete the repair in less than an hour. However, appointment availability may vary, especially in rural areas or during peak service times.
Important Dates and Deadlines
- Recall letters mailed: Starting January 13, 2025
- Repairs available: Immediately upon receiving notification
- Recommended repair deadline: Within 90 days of receiving your recall notice
Real-World Experiences with the GMC Chevrolet Trucks Tailgate Recall
- “I lost a toolbox worth $500 when my tailgate opened on its own. Thankfully, no one was behind me, but it could’ve been worse.” Chris P., GMC Sierra Owner
- “The recall notice came just in time. I use my Silverado for work, and securing cargo is non-negotiable.” Sarah T., Contractor
Conclusion
Ignoring a recall isn’t just risky—it can cost you in the long run. Whether you drive a Chevrolet Silverado or a GMC Sierra, ensuring your tailgate works properly is essential for your safety and everyone on the road. GM has taken responsibility with a free, quick fix. Don’t delay—schedule your repair and secure your cargo.
What Do You Think?
Have you experienced issues with your truck’s tailgate? Let’s keep the conversation going—your insight could help another truck owner stay safe!
Need to check your truck now? Visit the NHTSA recall lookup or call your local GM dealer today.
Related Recall Information
Looking for information about other truck recalls? Check out our detailed guide on the Ford Maverick Recall: How to Check If Your Truck Needs Repairs. It covers affected models, repair instructions, and safety tips to keep your vehicle in top condition.