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Imagine loading up your truck bed with gear for the weekend, only to find out your tailgate popped open unexpectedly. This could pose a serious risk to cargo and safety. That’s exactly the concern General Motors (GM) is addressing with its recent GMC & Chevrolet Trucks Tailgate Recall, which affects over 800,000 Chevrolet Silverado and GMC Sierra trucks.
The issue? Tailgate systems with a defect that may unlatch unexpectedly. If you drive one of these trucks or are considering buying one, It’s important to know what this recall means for you. We’ll cover everything you need to know in plain language, focusing on the details that matter most.
Why Is There a GMC & Chevrolet Trucks Tailgate Recall and What’s Behind the Malfunction?
Understanding the Tailgate Malfunction in GMC & Chevrolet Trucks
The recall stems from a defect in the electronic tailgate release switch. GM found that water intrusion can cause the internal circuitry to short-circuit, making the tailgate open unexpectedly when the truck is parked. While it doesn’t occur while driving, the risk of unsecured cargo falling out is significant, especially if you’re hauling tools, equipment, or personal belongings.
Safety Risks and Concerns Driving the GMC Chevrolet Tailgate Recall
A tailgate opening on its own might seem minor until you consider what could happen. Imagine you’re parked at a job site, your Silverado 2500 loaded with expensive tools. One malfunction could leave your gear exposed or damaged. Beyond inconvenience, it’s a road safety hazard if cargo spills onto public streets after a tailgate was accidentally left open.
Which GMC & Chevrolet Trucks Are Involved?
List of Recalled Models and Years
GM has specifically recalled these heavy-duty truck models:
- Chevrolet Silverado 2500 & 3500 (2020-2024)
- GMC Sierra 2500 & 3500 (2020-2024)
If you own one of these, your truck might be on the list. According to the National Highway Traffic Safety Administration (NHTSA), approximately 820,000 vehicles in North America are impacted.
Where Are These Trucks Located?
Most of the impacted vehicles are in the U.S. and Canada, but some may also be present in the U.K. and other regions. GM is working closely with international dealerships to address concerns abroad.
Checking Your Truck’s Status Made Easy
How to Check Your Truck Using the VIN
Not sure if your truck is included? Here’s how to check:
- Locate your VIN (usually on the driver-side dashboard or inside the door frame).
- Visit the NHTSA recall lookup website.
- Enter your VIN to check if your vehicle is on the list.
Alternatively, GM has set up dedicated hotlines for Chevrolet and GMC owners. Just call and provide your VIN for instant information.
Contacting GM Dealerships and Customer Service
You can also reach out directly to your local GM dealership. Most dealerships are already briefed and ready to schedule inspections and repairs. Plus, GM is sending out official recall letters starting January 13, 2025, so keep an eye on your mailbox.
What Should Owners Do Next?
How to Schedule Your Tailgate Repair
If your truck is part of the GMC Chevrolet trucks tailgate recall, follow these steps:
- Call your local dealership or use GM’s online service scheduler.
- Provide your VIN and book an appointment.
- Repairs involve replacing the exterior touchpad switch assembly with a waterproof version.
- The repair typically takes under an hour and is free of charge.
“My dealership fixed my Silverado’s tailgate issue within 45 minutes. The process was smooth, and they even checked for other recalls.” David R., Silverado Owner
Temporary Precautions Before Repair
While waiting for your appointment:
- Double-check tailgate closure before driving.
- Secure cargo with straps or bed covers.
- Avoid loading heavy items near the tailgate.
Is the GMC Chevrolet Trucks Tailgate Recall Repair Free and Are There Compensation Options?
Cost of Repair and Warranty Coverage
GM is covering the full cost of the repair, no matter your warranty status. Even if your truck’s standard warranty has expired, GM covers the full cost of parts and labor. If you previously paid for similar repairs, you may qualify for reimbursement—contact GM customer service to submit a claim.
Will GM Offer Any Compensation?
At this time, GM has not announced additional compensation beyond free repairs. However, if the malfunction caused property damage or resulted in out-of-pocket expenses, discussing potential reimbursement options with your dealership is recommended.
How This Repair Effort Measures Up to Past Cases
Previous GM Truck Recalls
GM has dealt with major safety campaigns before. In 2023, 150,000 trucks were recalled over seatbelt problems, and in 2022, a steering issue impacted more than 200,000 vehicles. With over 820,000 vehicles involved, GM’s swift response to the tailgate issue underscores its commitment to safety.
What This Situation Means for GM’s Reputation
While recalls may raise concerns, they also reflect a manufacturer’s commitment to addressing issues and prioritizing customer safety. GM’s proactive approach, especially after learning of 42 reported incidents (without injuries), highlights their dedication to addressing problems promptly.
How Long Will the Service Take?
Expected Repair Duration at Dealerships
Most dealerships can complete the repair in less than an hour. However, appointment availability may vary, especially in rural areas or during peak service times.
Important Dates and Deadlines
- Recall letters mailed: Starting January 13, 2025
- Repairs available: Immediately upon receiving notification
- Recommended repair deadline: Within 90 days of receiving your recall notice
Real-World Experiences with the GMC Chevrolet Trucks Tailgate Recall
- Some owners reported loss of items due to tailgate opening incidents, highlighting the importance of timely repair.
- The notice arrived just in time. I rely on my Silverado for work, and keeping my cargo secure is a must.” – Sarah T., Contractor
Conclusion
Staying informed about recalls helps you maintain vehicle safety and avoid issues down the road. No matter if you drive a Silverado or Sierra, a secure tailgate keeps your cargo safe and helps protect everyone on the road. GM has taken responsibility with a free, quick fix. If you’re affected, book your fix today and hit the road with peace of mind.
What Do You Think?
Have you experienced issues with your truck’s tailgate? Have you had trouble with your truck’s tailgate? Your experience might help other drivers stay prepared.
Need to check your truck now? Visit the NHTSA recall lookup or call your local GM dealer today.
Related Recall Information
Looking for information about other truck recalls? Check out our detailed guide on the Ford Maverick Recall: How to Check If Your Truck Needs Repairs. It covers affected models, repair instructions, and safety tips to keep your vehicle in top condition.